.png)
JOIN USFor any queries about the processing of information on the website please contact info@egala.com. This statement relates to our privacy practices in connection with this website, which may contain links to other sites, including sites maintained by other Egala companies that are not governed by this Privacy Policy. We are not responsible for the content or privacy practices of external websites. Any external links to other websites are clearly identifiable as such. Some technical terms used in this statement are explained at the end of this page.
Privacy and personal information
We respect your right to privacy and only collect personal data about you on this website that you volunteer (for example by e-mailing us or by using our online forms). All personal information that you volunteer to us will be treated with the highest standards of security and confidentiality, strictly in accordance with the EU General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. Any information which you provide in this way is not made available to any third parties and is only used by us in line with the purpose for which you provided it. We store all personal data on servers located in the European Economic Area (EEA).
How the information is used
The information is used to enhance the visitor's experience when using the website to display personalised content and possibly advertising. E-mail addresses will not be sold, rented or leased to 3rd parties. E-mail may be sent to inform you of news of our services or offers by us or our affiliates.
Collection and use of tracking information
In accordance with industry standard practice, we record every visit to this site. This information is used to improve the operation of the service and to provide statistical information about the use of the site.
Technical details in connection with visits to this website are logged. Whilst an IP address is now classified as Personal Data under the terms of the General Data Protection Regulation, we do not attempt to associate any of the technical details listed below with an individual.
Details logged include the following items:
- The date and time of every visit to an individual page
- Each page visited on the site on such a visit
- The IP/network address of the visitor
- The type of web browser used by the website visitor
- The device used by the website visitor
We may make these technical details available to companies under the control and direction of Egala in order to provide analysis of advertising and website traffic. These other companies may be supplied with, or have access to, this information solely for the purpose of providing these services to us or on our behalf.
Google Remarketing
The website uses Google’s remarketing technology. This allows us to display relevant ads based on what pages on the website you have viewed. The advertising will be displayed using cookies. This cookie doesn’t record any personal information or identify you personally.
If you would prefer to not receive any targeted advertising, you can deactivate the use of cookies for these purposes through Google by visiting the website:
https://www.google.com/settings/ads/.
Google has its own independent data protection policy which can be accessed here (https://www.google.com/intl/en/policies/privacy/).
Hotjar
We use Hotjar in order to better understand our users’ needs and to optimise this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.
Data Retention
We retain personal data to provide our services and to comply with applicable laws, regulations and professional obligations that we are subject to. Unless a different time frame applies as a result of specific legal, regulatory or contractual requirements, where we retain personal data in accordance with these requirements, once these times have expired we dispose of personal data in a secure manner.
Changes to this privacy policy
We regularly review this Privacy Policy and will post any updates to it on this webpage. This Privacy Policy was last updated on 05/09/2022.
Cookies
Egala uses cookies on this site but they are not used to record personal data. We have enabled Google Analytics Demographics and Interest Reporting which infers general demographic data (such as age, gender, and interests) on visitors but does not collect any personally identifiable information. Visitors can use this website with only minor loss of functionality if cookies are disabled from the web browser. If you would like to prevent Egala from using cookies when you visit our site, please update the privacy setting in your chosen web browser. You can access information on privacy and set the control cookie acceptance settings for web browsers (and Google Analytics) using the following links:
Chrome: https://google.com/chrome/browser/privacy/
Safari: https://support.apple.com/kb/PH19214
Internet Explorer: https://windows.microsoft.com/en-gb/windows/change-internet-explorer-privacy-settings#1TC=windows
Firefox: https://support.mozilla.org/en-US/products/firefox/protect-your-privacy
Opera: https://opera.com/help/tutorials/security/privacy/
Google Analytics: https://tools.google.com/dlpage/gaoptout
Also, you can opt-out of other third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page: https://optout.networkadvertising.org/
Facebook Pixel
Egala from time to time use Facebook Advertising, Facebook Pixel Re-Marketing, and communications. This tool allows us to understand and deliver ads and make them more relevant to you. The collected data remains anonymous and we cannot see the personal data of any individual user.
However, the collected data is saved and processed by Facebook. Facebook may be able to connect the data with your Facebook account and use the data for their own advertising purposes (in accordance with Facebook’s Data Use Policy found under: https://www.facebook.com/about/privacy/ ). Facebook has ultimate control of the information gathered through Facebook Advertising, Facebook Pixel Re-Marketing, and communications. You can opt-out of Facebook’s use of cookies and Facebook Pixel Re-Marketing through settings on your Facebook Account https://www.facebook.com/ads/preferences.
You can also learn what influences the ads you see on Facebook by viewing your advert preferences https://www.facebook.com/ads/preferences
GLOSSARY OF TECHNICAL TERMS USED
Web browser
The piece of software you use to read web pages. Examples are Internet Explorer/Edge, Google Chrome, Safari, FireFox, and Opera.
URL
URL is the acronym for Uniform Resource Locator — a way of specifying the precise location of a page or other piece of information on the Internet.
Network address
A number (for example 192.168.00.00) which identifies a device connected to the internet. Every device connected to the web has a network address, although the address may not be the same every time a connection is made, depending on how you access the internet.
Cookies
Simple text files, placed on your device by a website in an area controlled by your web browser. Cookies act as a “memory” for the website and can be used for a wide variety of purposes. View cookie policy.
