• High school diploma or equivalent; bachelor's degree preferred.

• Proficiency in English at min. B1 level.

• Exceptional verbal and written communication skills with a customer-centric approach.

• Strong problem-solving and decision-making abilities.

• Ability to work independently and collaboratively within a team.

• Detail-oriented with excellent organizational and multitasking skills.

Optional

• Proven experience in a customer service or support role, preferably in a fast-paced environment.

• Proficient in using CRM software, ticketing systems, and other customer service tools.

• Knowledge of German or French would be an advantage.

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• Accounting for transport services.
• Monitoring incoming requests from customers regarding transport documents.
• Direct contact with foreign customers.
• Establish and maintain strong relationships with customers.
• Monitoring payment orders and striving to minimize the number of defaulted payments.
• Preparing daily and weekly reports for the supervisor.

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• Competitive salary
• Opportunity to work in an international, growing company
• Supportive team and modern digital tools for daily work
• Professional development and training opportunities
• Stable employment and career progression prospects

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